The distribution industry is on the cusp of big changes related to demand for customer self-service order entry. In 2022, two-thirds of B2B buyers opted for digital self-service or…
In the world of wholesale distribution, efficiency is the name of the game. Whether you’re a small distributor or a large-scale operation, the pursuit of productivity improvements is unceasing.…
The Tile Shop is a leading specialty retailer of man-made and natural stone tiles, setting and maintenance materials, and related accessories in the United States. The Tile Shop…
One of the important benefits of unified commerce omnichannel solutions is a single point-of-truth. A single point-of-truth with real-time visibility into product information, pricing, customer relationships, and…
As our team reflects on the recent NRF 2023 event, one of the biggest takeaways we heard was from companies who want to make the shopping experience…
No matter the industry, B2B organizations need to build and maintain customer loyalty to thrive in today’s volatile marketplace. Customers expect the same quality of service and accessibility…
For complex retail, conventional retail, manufacturing, or even distribution, ‘automation’ can translate differently for each industry. The catchall phrases of ‘optimizing’ or ‘streamlining’ with automation suggest differing…
Historically the wholesale and manufacturing arena has been slow to adapt what most would often consider an antiquated system. For some, these updates are a greater upheaval than…
In a market where supply chain incontinences and staff shortages are commonplace, customers have become accustomed to waiting, but that shouldn’t be the default practice. Your customers deserve…