Businesses continuously look for ways to streamline operations and enhance customer experiences, especially as the digital world continues to evolve. To stay competitive, companies must adapt to changing technologies and customer expectations. SAP Customer Checkout (CCO) can be a valuable solution for handling in-store transactions and offering a user-friendly point-of-sale system. However, it only addresses a portion of the overall business process.
OMS+ covers the entire order lifecycle from end to end, offering a more complete solution for businesses. OMS+ manages not only point-of-sale but also order management, product configuration, payment processing, inventory tracking, and delivery. Whether it’s online, offline, B2B, or B2C transactions, OMS+ provides businesses with the tools they need to manage the full order lifecycle, including returns and post-sale support.
OMS+: Why it’s the Best Choice
- Omnichannel Visibility
OMS+ offers visibility and consistency across all sales channels, whether that’s online, in-store, via call center, mobile app, web order maintenance, customer self-service, or through EPI.
- Partial Payment, Partial Delivery
Along with providing vast methods of payments, OMS+ offers partial payment, partial delivery, so once an order has been created, a customer can pay a partial amount of it and receive that value worth of materials/products. This helps a business be more flexible and manage cash flow.
- Real-time Data for Product Availability and Pricing
OMS+ offers real-time data on product availability and pricing, making sure customers always receive accurate information during the quoting process. This eliminates the risk of quoting products that are out of stock.
- Advanced Analytics and Reporting
OMS+ is installed directly into the SAP system and transacts in real time using live SAP data. This allows you to have the most up-to-date data order and material availability information which can later be used to see conversion rates and customer preferences.