We have all probably heard the term digital transformation in some shape or form. Digital transformation is the process of an organization advancing their digital practices to meet shifting customer expectations and fluctuating markets. Digital transformation has and still is a very real and relevant topic but how do we advance from here? As technological advancement has progressed significantly, and expectations from customers and employees have altered, organizations have turned to automation to help reduce tedious and time-consuming tasks. Just as no organization’s digital transformation strategy is the same, their journey through automation adoption can also vary depending on the organization and their specific needs and pain-points.
Effective Automation Requires Purpose Supported by Strategy
Have you ever gone to the grocery store without a list? You end up wandering the aisles and checking out a whole buggy of food, only to realize the next time you go to make a meal you do not have the proper ingredients to make anything. This is similar to implementation of digital transformation and automation advancement without specific organizational pain-points noted and a strategic plan to reach the desired result. Understanding the pain-points of your organization is one of the most if not the most important concept of automation adoption. Without a clear understanding of what the problem or opportunity is, the solution is much more difficult to determine and effectively implement. Along with various other types of trending business imperatives, the increased adoption and intensifying prominence can sway an organization to jump on the “bandwagon” rather than understand the reason behind the implementation. If you start with technology, you have a solution looking for a problem. Off the bat, knowing what to automate can be a difficult decision for some. Having a purpose not only helps to identify a solution, but also drives support for change. Additionally, having a strategy will allow everyone in the organization to visualize the end goal. It can also help those who are less accepting of change to understand if these changes will or will not impact their current roles.
Using your Strategy to Find your Technology
Once your strategy is laid out, NOW is the time to begin shopping for the technology that will allow you to fulfill it. The search for innovative technology can often lead companies to embark on a new software journey with the goal of solving their various issues, implementing 1, 2, 3, and so on interfaces, only to be left with a partial solution and an even more complex landscape requiring additional intervention, resources, and costs. To help avoid these instances, it is usually ideal to seek solutions that provide flexible enhancement capabilities and seamlessly employ within your ERP.
DataXstream’s flagship product OMS+ is founded on creating an innovative solution to streamline companies’ most complex order management and point-of-sale (POS) problems. After 20 years of consultation work for SAP customers, our team quickly learned that many organizations were struggling with similar complications within their end-to-end sales processes. OMS+ was born from a need, driven by purpose, and supported by strategy which has led us to where we are today, assisting customers in tailoring their order management and POS to their exact needs. As our solution continues to grow and expand on new features, like our OMS+ia bundle, to meet the growing demand for automation, we continue to walk side by side with our customers to provide intuitive innovation, allowing them to Sell More and Sell Better.
