Ask not what you can do for your business processes, but what Intelligent Automation can do for you. In a world modernizing by the minute, optimizing time, labor, and accuracy are the driving concepts of an efficient end-to-end process.
So, what is IA and what business value does it provide?
Intelligent Automation (IA) utilizes the best of Robotic Process Automation (RPA) with the integration of machine learning and intelligence technology. To simply state it, IA works to maximize efficiencies and eliminate redundancies, without compromising quality and fundamental human values. Unlike how standard Artificial Intelligence (AI) works without the intervention of humans, IA takes a unique approach to artificial intelligence solutions with a focus centered around human control.
The COVID-19 pandemic has accelerated the need for digitization like never before. Between quarantining employees and labor shortages, organizations are forced to find ways to automate their business processes and use data to their advantage. According to McKinsey and Company, 67% of companies have reported the adoption of automation practices since the start of the pandemic. With IA implementation, companies benefit in a variety of ways including cost efficiency, increased sales, and sales scalability. If making business easier wasn’t convincing enough, the concept of competitive advantage should be. In the next couple of years, we should expect a significant increase in seamless integration between people and machines.
Picture1Bridge People and Processes
IA bridges the gap between technology and user, allowing for a better understanding of the data as well as the control for how to utilize it.
Optimize Time and Resources
We all know the saying time is money, IA works to eliminate time eroding tasks and allows employees to accomplish fulfilling tasks with purpose.
Reduce Error
I have yet to meet someone who loves manually entering data for hours on end. Not only is this painful process time consuming, but it also increases the chance of human error. IA processes learn with ERP data overtime, picking-up on behavior and identifying patterns to improve accuracy.
Automate, Automate, Automate!
Gone are the days of manually sifting through ERP data to find material and customer information. IA quickly finds necessary data and automatically generates orders, reports, and other documents.
Customer Satisfaction
Because IA can simplify the data retrieval and ordering process, customers can receive faster and more efficient service. Employees will also be freed from manually entering data and will have the time to focus on the customer and providing an exceptional experience.
Increased ROI
With increased scalability, productivity, accuracy, and agility, costs will drastically be reduced leading to a greater ROI.
DataXstream IA leveraging the capabilities of SAP Data Intelligence, aids companies in prioritizing customer satisfaction, simplifying order management, and minimizing errors and costs. Using ERP data, DataXstream IA automatically generates orders, quotes, and reports. This efficient process removes these tedious responsibilities, allowing employees to focus on higher value tasks. Not just customer, but employee satisfaction overall is a significant advantage of IA. IA leads to simplified processes, happier employees, and positive customer experiences. Happy employees, satisfied customers, and time efficient process cohesively work together to reduce costs and increase ROI.
