COMPANY SNAPSHOT
Company: Shane Co. Headquarters: Geenwood Village, CO Industry: Specialty Retail Products & Services: Jewelry
Employees: 1,000 Website: www.shaneco.com Solution: Custom POS with OMS+ Components
SHANE CO.’S TOP OBJECTIVES
- A wholly custom point of sale system, built from the ground up, using SAP CRM and ECC systems for the back end and SAP Web Services and RFC for communication from the C#-based web front-end
- A comprehensive assessment of current in-house development activities, including potential pitfalls and missed items
- A road map for completion of the project including aggressive timelines and extensive documentation
THE RESOLUTION
- Conducted a collaborative review of requirements and a thorough assessment of existing development in place
- Corrected existing architectural flaws
- Addressed developer attrition issues by providing additional capacity via DataXstream consultants
KEY BENEFITS
- Stronger integration between CRM and ECC systems to manage complex order processes
- Finely tuned and customized interface that simplifies complex business processes for the associates
- Flexible tendering for payments, refunds and returns
THE OUTCOME
- 100% Improvement in legacy data importing
- 800% Increase in efficiency due to re-architected sale history
- 10% Overall time reduction in reconciling daily store operations
“We decided to nominate DataXstream’s Consultant, Sean Cloherty, for “Re-Developer of the Year” due in large part to his ability to review complex processes and provide elegant and speedy replacements” -Courtney Harper, Director of Development and Systems Integration
Want to learn more about OMS+? DataXstream OMS+
